The Missing Link: Inspiring New Tenant Behaviors in Reducing Water Consumption

Thursday, November 9: 9:30am – 11:30am

Water rates are rising dramatically, even in the Midwest. To effectively reduce water consumption, the property needs to not only manage the physical aspects of the property, but also engage residents in conservation efforts. This session will cover both the physical aspects as well as how to inspire and engage your tenants to conserve. Do you have your own success story? Please join this session and share your ideas!

Session Materials:

The Missing Link: Inspiring New Tenant Behaviors in Reducing Water Consumption Presentations (4.06 MB Adobe PDF File)


Susan Goss, Ohio Capital Corporation for Housing
Mrs. Goss joined Ohio Capital Corporation for Housing (OCCH) in 2005 as a Compliance Coordinator, was promoted to Compliance and Data Analyst in 2009, and was promoted to Asset Management Analyst in 2014. As the Asset Management Analyst, Mrs. Goss will be responsible for operating expense analysis, portfolio trend analysis, assisting with special projects and investor requests. She is also responsible for monitoring the insurance for over 600 projects. Before joining OCCH, Mrs. Goss served as the Contract Administrator for MAHMA (Midwest Affordable Housing Management Association). She is a Housing Credit Certified Professional through the National Association of Home Builders, a Specialist in Housing Credit Management through the National Affordable Housing Management Association and a Tableau Qualified Associate.


Albert A. Bragg, Jr., Alpha Phi Alpha Homes
Al Bragg is a life-long resident of Akron Ohio and a graduate of John R. Buchtel High School. While attending the University of Akron, Al discovered that Education is his real passion. He received his Bachelor of Science (in Technical Education) and his Master of Public Administration degrees from the University of Akron. Additionally, Al was a member of R.O.T.C and severed in the United States Army where he was Commissioned 2nd Lieutenant in 1982. He retired in June of 2014, after a 26-year career, as the Fire Prevention Bureau manager of the Akron Fire Department. In the fall of 2014, Al accepted an assistantship at Cleveland State University to pursue his Ph.D. in Urban Studies/Public Affairs. Al's doctoral studies have focused on sustainability and public policy. Al recently completed his comprehensive exams and is now a Ph.D. candidate. Al enjoys educating the public on all aspects of injury prevention. His community involvement consists of being a Life Member of Alpha Phi Alpha Fraternity Inc, Trustee Emeritus of Old Trail School and a past board member of Choices and Akron Community Health Resources. His hobbies are golf and traveling to play golf.

Jack Howell, ION Energy Solutions
Jack Howell is the owner and Senior Managing Partner of ION Energy Solutions. In 2011-2013, Jack was the Chief Development and Underwriting officer for MultiFamily private Equity group Denton Floyd in Louisville Kentucky where he led the acquisition, development and underwriting on financing, budgets and proformas. Denton Floyd acquire 5,000 units and Jack also led the development of two $50M Student Housing projects at the University of Louisville. Jack has taken the Smart-Metering platform to Affordable MultiFamily properties that drives tremendous efficiencies. management and controls into the affordable housing space where savings easily reaches 30-50% on water and 20-30% on heating and cooling. Ion plans on being the base of design for affordable housing efficiency controls and management.

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