Top Issues in DevCo and Solutions that Impact 2014 Annual Reporting
OHFA is receiving significant
industry inquiries regarding the Annual Owner Certification and several
technical glitches caused by DevCo. OHFA is working to resolve the
glitches as quickly as possible. The following guidance is provided to
assist owners/property managers who are experiencing error and/or warning
messages while entering tenant data or making project changes. For any
error or warning that is received in DevCo, please check to ensure that
all information was entered correctly. Below are some common errors that
are occurring and information on resolving the issue(s).
Issue for Years Prior to 2014
For reporting years prior to
1991-2013, the passbook rate is not calculating in DevCo when entering
the individual asset income amounts. This may impact the Total Household
Income and household member's current income. If the household's assets
are valued at greater than $5,000, these amounts should be manually
entered from the TIC. Individual incomes are not required on the Event
Details for events before 2014.
Temporary Calculation Error for 2014 & 2015
Passbook Rate is temporarily
calculating incorrectly on the Event Details page for events in 2014 and
2015. When viewing the TIC from DevCo the correct amounts will be
displayed on the TIC. The Total Household Income and household member's
current income will need to be manually corrected on the Event Details
page until this issue is resolved.
Income & Rent
Placed-in-Service dates directly
impact the Income and Rent limits selected. If you are having issues with
either income or rent follow these steps:
- Check that the correct Rent
& Income Level percentages were selected on the Event Details
- Confirm that the correct
income, rent and/or utility allowance were included in the event
- Check that the
placed-in-service date is listed on the Building Details. If it is
missing, contact DevCoHelp@ohiohome.org
- If the correct limits are
still not showing on TICs in DevCo, contact DevCoHelp@ohiohome.org.
- For TICs being printed from
DevCo, manually correct the TIC including initials and date and add
an OHFA Clarification Record to the file showing that there was an
issue with the limits displaying correctly in DevCo.
OHFA is currently working on
verifying and correcting missing Placed-in-Service dates and other rent
& income related issues.
We have discovered that DevCo has
limited abilities when dealing with transfers. Tenant events must be done
in chronological order, and the unit the tenant is transferring to must
be vacant before beginning the "Transfer Out" in DevCo. Always
review the "Transfer In" located in the new unit after
completing a transfer. Depending on a variety of factors you will likely
need to add correct information back into the "Transfer In".
Please note, the transfer event date does not replace or change the
recertification or verification anniversary date for the household.
(& Other Unresolvable Errors)
Ideally, review all errors and
warnings and correct any issues. "Errors" must be resolved to
finalize. "Warnings" are only there to alert of a potential
issue. These may not need a correction and will not stop the property
from finalizing the 2014 Annual Owner Certification and tenant data.
If you attempt to finalize your data
with outstanding Errors, DevCo will not allow you to fully submit the
data but will place the tenant data in a "Property Review"
status. Examples of these errors are income Errors on a Move-out or
Student Update event. OHFA will accept this submission due to the special
circumstances. Please note however, other Errors will need to be resolved
prior to finalization of tenant data or the project may be found to be
out of compliance and placed in a correction period.
Printing TICs or
Annual Certification Summary
We have been experiencing issues with
the print drivers used in DevCo and various versions of internet browsers
(Internet Explorer, Firefox, Chrome, etc.). DevCo is designed to work
best in Internet Explorer 10. To print from DevCo, it is best to use the
export feature (disk icon) at the top of the screen when printing the TIC
or the Annual Owner Certification summary.
DevCo Online Login: https://devco.ohiohome.org/AuthorityOnline/Default.aspx
DevCo Homepage: http://www.ohiohome.org/compliance/devco.aspx
DevCo Help Desk: DevCohelp@ohiohome.org
AOC Requirements Chart:
Please keep in mind that DevCo is a
new system and we will continue working through improvements and issues.
We anticipate that submissions may contain errors with the 2014 Annual
Reporting especially the tenant data. However, it is important to keep in
mind the deadline for the Certifications and tenant data remains as April
The only exception is the tenant data
for Extended Use and Gap Financing only projects is due May 1. OHFA will
offer additional guidance for errors that are not the fault of the owner/property
manager but rather created by technical glitches with DevCo.
Questions regarding this message may
be directed by email to DevCoHelp@ohiohome.org.